Esplora raccolte e corsi

Learn the risks associated with being so great at your job that you become indispensable. Yes, there are risks.

Learn how to close the gap between the personal brand you want to convey and the reputation others may perceive.

MAS120 Budgeting and Managing Your Money will introduce you to basic budgeting and money managing strategies and techniques to apply when managing your finances.

In this course, you'll build your ability to identify what you smell and taste in your cup. Then you'll practice describing and sharing your sensory experiences with others. And all throughout, you'll form a deeper appreciation for the beverage you already love.

Enhance your company's reputation and increase customer affinity by learning in this lesson the importance of offering quality service to meet customers' expectations of your product or service.

Whether your company offers products or services, every touchpoint with your customers matter. Learn a new tactic called service blueprinting to plan a better experience for your business' customers.

Sometimes customers are not satisfied with your business' offerings. Learn methods to provide service recovery to the dissatisfied customer in order to turn these moments of failures into profit.

Interested in offering a new product or service at your company? This lesson will help you use your customers' voice to inform the design and pitch of your business offerings.

Use o contexto de produção de café para começar a aprender inglês para negócios e inglês usado em cenários de trabalho.